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FAQ

Answers to common questions about orders, shipping, returns, and more.
Orders & Payments
What payment methods do you accept? Plus

We accept all major debit/credit cards, UPI, and Net Banking. All payments are 100% secure.

Can I cancel my order? Plus

Orders can only be canceled before they are shipped. Once dispatched, they are no longer eligible for cancellation.

How do I apply a discount code? Plus

You can apply the code at checkout. Only one discount code can be used per order.

Shipping & Delivery
How long will my order take to arrive? Plus

Orders are usually delivered within 4–5 business days after dispatch.

Do you offer free shipping? Plus

Yes, we offer free shipping on all orders across India.

Can I track my order? Plus

Absolutely. Once shipped, you’ll receive an email and WhatsApp message with a tracking link.

Returns & Exchanges
What is your return policy? Plus

You can request a return within 2 days of delivery, provided the item is unused and in original condition.

Do you offer exchanges? Plus

We only offer exchanges for defective or damaged items. Please contact support for assistance.

Who pays for return shipping? Plus

Return shipping is covered if the item is defective or a wrong product was sent. For all other reasons, return shipping costs must be borne by the customer.